sshVM also referred to as 'the Company' in the proceeding text agrees to provide services to the subscriber also referred to as 'you' and 'the customer' in the proceeding text, subject to the following Terms of Service. By submitting your order, you acknowledge that you have thoroughly read, and agreed to abide with sshVM's TOS (Terms of Service). The TOS may be changed at any time at the discretion of the Company without advanced notice.
Content:
You may not publish any material that is grossly offensive, including, exploitation of children, blatant expressions of bigotry, hatred, harassment, defamation, or invasion of privacy. This includes material that defames, abuses, harasses or threatens any person or group.
Piracy, hacking, cracking, ddos, slowhoris, warez, keygen, exploitive software or text that educates or encourages this activity and/or use are not allowed. IRC websites/servers are not allowed.
Payment Policies:
sshVM will invoice 12 days in advance. First Overdue Reminder will be sent next day of invoice due date. Second Overdue Reminder will be sent after 2nd day of due and VPS will be suspended. Third Overdue Reminder will be sent on 3rd day of invoice due date and Late fee will be added. After 7 days of payment due, VPS will be terminated.
Cancellation Requests:
To cancel your service, you must do that from your client area using the request cancellation feature before the next invoice due date. You must provide all the needed information to cancel your service and all pending invoices must be paid in full before the cancellation. sshVM reserves the right to terminate a Client's account without notification if the account violates the Terms of Service. No refund will be given.
Refunds and Disputes:
All payments to sshVM are non-refundable, and are considered to be the intellectual property of sshVM. All billing disputes must be reported to sshVM within 60 days in order to receive compensation.
Bandwidth Usage Policy:
sshVM allows a large amount of bandwidth for your VPS. However, your service may be affected if the account exceeds the bandwidth limit. Please monitor your limit closely and contact our sales staff for purchasing more bandwidth if necessary.
Backups:
sshVM do not backup Client's data. It is Client's responsibility to backup all data. sshVM is not responsible for any data loss.
Mail/Spam Policy:
sshVM has a zero tolerance spam policy. We do not allow unsolicited e-mail, bulk emailing, spamvertisement and spam. We pro-actively monitor SMTP port and number of connections made to mail servers. Any client’s found using services for unsolicited spam will find their services suspended / terminated immediately without refund.
Abuse Complaints:
sshVM will forward all complaints to you, you will have 24-48 hours to solve any mentioned complaints or at least respond to us explaining the problem. If the client ignored our TOS violation notifications (Abuse Complaints), we reserve the right to terminate the mentioned services in the complaints with no refunds.
Liability:
Customer is solely responsible for the conduct of the Customers business and all other matters under Customers control. IN NO EVENT SHALL sshVM, ITS PARENT, SUBSIDIARIES, AFFILIATES, CONTRACTORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, REPRESENTATIVES OR LICENSORS, OR ANY OTHER PARTY INVOLVED IN PRODUCING, CREATING OR DELIVERING sshVM SERVICE, TECHNOLOGY OR CONTENT, BE LIABLE TO The Client IN ANY MANNER WHATSOEVER FOR LOSS OF OR INACCURACY OF DATA, GOODS, REVENUES, PROFITS, SERVICES, OR TECHNOLOGY OR FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SIMILAR DAMAGES, EVEN IF sshVM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The Client HEREBY WAIVES ANY AND ALL CLAIMS AGAINST sshVM AND ITS PARENT, SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES AND LICENSORS ARISING OUT OF CUSTOMERS USE OF sshVM SERVICE.
